No progress on reported vulnerabilities

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infosec_jma
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Joined:Wed Oct 13, 2021 7:37 am
No progress on reported vulnerabilities

Post by infosec_jma » Mon Jan 10, 2022 10:07 am

Hello!

We have recently (2 months ago or so) set up a bug bounty program for our company through you and we have had quite a few researchers reach out to us directly saying that they submitted reports here but haven't heard back, prodding us to process their reports directly. While we understand that this is a free service and that things can take some time, some researchers have been waiting more than 7 weeks, so we were wondering how we should set our and the researchers' expectations? Would really appreciate a reply!

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x1admin
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Joined:Sun Nov 15, 2015 7:04 pm

Re: No progress on reported vulnerabilities

Post by x1admin » Wed Jan 12, 2022 1:37 pm

infosec_jma wrote:
Mon Jan 10, 2022 10:07 am
Hello!

We have recently (2 months ago or so) set up a bug bounty program for our company through you and we have had quite a few researchers reach out to us directly saying that they submitted reports here but haven't heard back, prodding us to process their reports directly. While we understand that this is a free service and that things can take some time, some researchers have been waiting more than 7 weeks, so we were wondering how we should set our and the researchers' expectations? Would really appreciate a reply!
Hello,
we have only 1 report for awin.com and this report deleted by researcher. We recommend to contact researcher for details.

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