Cant contact the researcher

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iruka
Posts: 2
Joined: Wed Jan 13, 2021 2:23 am

Cant contact the researcher

Post by iruka » Wed Jan 13, 2021 2:39 am

Around December last year, I received a report from a researcher about a vulnerability in a website I manage.

I contacted their contacts (Email and his WEBsite form) directly to hear more and take action, but no matter how many times I send them, I don't get a reply.
What should I do in such a case?
I'm still new to this project, is it wrong to contact them directly?

If this is left as it is, the deadline will expire and the vulnerability will be opened.
We are in great trouble.

I would appreciate any advice.
Last edited by iruka on Fri Jan 15, 2021 12:15 pm, edited 1 time in total.

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x1admin
Site Admin
Posts: 3028
Joined: Sun Nov 15, 2015 7:04 pm

Re: Cant contact the researcher

Post by x1admin » Wed Jan 13, 2021 7:22 am

Please provide report id

iruka
Posts: 2
Joined: Wed Jan 13, 2021 2:23 am

Re: Cant contact the researcher

Post by iruka » Wed Jan 13, 2021 1:26 pm

id 1550738

I haven't heard back for a while after I gave my ID, are you taking any action by giving this ID?
It doesn't matter if it's still in the middle, so please tell me the progress.

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