Infosec Institute

Open Bug Bounty mentioned in the
Top 6 Bug Bounty programs of
2022 by the InfoSec Institute

The Hacker News

Open Bug Bounty named among the
Top 5 Bug Bounty programs of 2021
by The Hacker News

Platform update: please use our new authentication mechanism to securely use the Open Bug Bounty Platform.
For security researchers
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For website owners
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1,702,925 coordinated disclosures
1,382,333 fixed vulnerabilities
1,990 bug bounty programs, 3,918 websites
46,814 researchers, 1,651 honor badges

Supportbench Bug Bounty Program

Supportbench runs a bug bounty program to ensure the highest security and privacy of its websites. Everyone is eligible to participate in the program subject to the below-mentioned conditions and requirements of Supportbench

Open Bug Bounty performs triage and verification of the submissions. However, we never intervene to the further process of vulnerability remediation and disclosure between Supportbench and researchers.

Bug bounty program allow private submissions only.

Bug Bounty Scope

The following websites are within the scope of the program:

support.supportbench.net
support.supportbench.net

Non-Intrusive Submissions Handling

The following section encompasses submission of the vulnerabilities that do not require intrusive testing as per Open Bug Bounty rules:

- Cross Site Scripting (XSS)
- Open Redirect

- Cross Site Request Forgery (CSRF)
- Improper Access Control

General Requirements:

- Submissions must include a proof of concept (PoC) and the CVSS (Common Vulnerability Scoring System) score.
- Attach clear and concise screenshots illustrating the vulnerability.
- Provide brief guidelines or recommendations for remediation of the identified issue.
- All rules are available here: https://support.supportbench.net/ar-321/

Testing Requirements:

- Do not use automated scanning tools which may impact system performance or integrity.
- Do not conduct testing during week days to avoid any potential disruption of services.
- Social engineering and physical attacks are strictly out of bounds.

Possible Awards:

- Small rewards will be offered for new, non-critical vulnerabilities.
- Public recognition will be given if a critical vulnerability is found, including mentions in our Hall of Fame.

Special Notes:

- Confidentiality is paramount; researchers must not disclose or discuss any found vulnerabilities outside of the Supportbench submission process. Failure to adhere to this will disqualify the submission from any reward.

Community Rating

Provided by security researchers who reported security vulnerabilities via this bug bounty program:

 
Response Time  Information How quickly researchers get responses to their submissions.
Remediation Time  Information How quickly reported submissions are fixed.
Cooperation and Respect  Information How fairly and respectfully researchers are being treated.

Researcher's comments

No comments so far.

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  Recent Recommendations

    10 April, 2024
    Mars:
Hatim uncovered a XSS bug that we were able to quickly resolve. Thanks very much for your assistance and help.
    8 April, 2024
    Panthermedia:
Thanks to the support of Hatim Chabik, we were able to identify and solve an XSS bug.
    5 April, 2024
    pubpharm:
Pooja found a XSS vulnerability on our website and provided us with the needed Information for replication and fixing the issue. Which she verified afterwards.
We thank her for the reporting and assistance.
    2 April, 2024
    genoverband:
Thank you for your invaluable help in ensuring the security of our domain and its visitors!
    20 March, 2024
    TechVitaverdura:
Great exchanges with this person, thank you for your help and your report